Based on the Centers for Medicare & Medicaid Services (CMS) annual Overall Hospital Quality Star Ratings, 67% of VA clinics received either 4 or 5 stars (compared to only 41% of non-VA hospitals).
The CMS uses 5 categories — mortality, safety of care, readmission, patient experience, and timely and effective care.
In conclusion, VA hospitals outperformed non-VA hospitals on all 10 core patient satisfaction metrics, including overall hospital rating, communication with doctors, communication about medication, willingness to recommend the hospital, and more. (source: recent Hospital Consumer Assessment of Healthcare Providers and Systems Star Ratings, systematic review of more than 40 peer-reviewed studies).
The data used for these ratings was collected between July 2018 and March 2022.
The VA is currently providing more care to more Veterans than ever before.
Note: The rating is intended for acute care hospitals and excludes specialty hospitals, or ambulatory surgical centers. Based on these criteria, 114 VA facilities received a CMS star rating and 23 were not rated.
To view the rating of your local VA or non-VA hospital, visit here.
(All information sourced directly through https://news.va.gov/.)